Why you got behind on your mortgage is of little consequence when it comes to modifying your current loan with lenders. I am certain that the government officials that have promoted various programs to help homeowners in trouble had excellent intentions. The reality however, is that the majority of lenders are not making any modifications to loans and if they are, it usually provides little to no long-term benefit to the homeowner and a lot of long-term benefit to the lender. There is no question, lenders are hurting too. They are going to hurt even more as homeowners get wise to the fact that there has been a paradigm shift in the American Dream and that in some situations, no matter the detriment to the ominous FICO score, homeowners will be smartest to simply walk away.
If you have ever had to call in to your lender in an attempt to work out a solution or discuss even the most basic element of your loan, you will appreciate the listing below. These numbers are to the loss mitigation departments at the majority of mortgage lenders. Good luck to you as you will need it, many of the representatives have either been trained to not be very smart and cooperating or they were simply born that way and being an @ss is a prerequisite for employment. Sorry for the broad generalization but it is likely that you experienced the same. Kudos to the employees at these companies that really try hard to help.
It is a certainty you know someone with a real estate loan related issue. Share your feedback about successes with loan modification or one of the government sponsored programs. As I see it, the banks took the money to shore up their balance sheets and mom and pop are getting the short end of the stick once again.
LIST OF LOAN MODIFICATION DEPARTMENT NUMBERS
ABM AMRO Mortgage
(800) 783-8900
Accredited Home Lenders
(877) 683-4466
AMC Mortgage Services (Also Ameriquest and Argent)
(800) 211-6926
American Home Mortgage Corp.
(877) 304-3100
Ameriquest Mortgage
(800) 211-6926
Aurora Loan Services
(800) 550-0508
Avelo Mortgage LLC
(866) 992-8356
Bank of America
(800) 846-2222
BB&T Mortgage
(800) 827-3722
AmTrust Bank (Also Ohio Savings Bank)
(888) 696-4444
Beneficial
(800) 333-5848
Central Pacific Bank
(800) 342-8422
Charter One
(800) 234-6002
Chase
(800) 446-8939
Chase Home Finance
(858) 605-2181
Chase Home Finance-New Jersey
(800) 446-8939
Chevy Chase Bank
(800) 933-9100
Chase Manhattan Mortgage
(800) 446-8939 (Ohio Servicing Center)
(800) 526-0072 (Florida Servicing Center)
(800) 527-3040 x533 (Florida Servicing Center)
Chevy Chase Bank
(800) 933-9100
Citi Financial Mortgage
(800) 753-3673
Citimortgage
(800) 283-7918
Countrywide
(800) 262-4218
Ditech
(800) 852-0656
Downey Financial Corp.
(800) 824-6902, ext. 6696
Deutsche Bank National
Call Number on Mortgage Statement
EMC
800-723-3004
EverBank
(800) 669-7724 ext. 4730
Equity One
(866) 361-3460
First Horizon Home Loans
(800) 489-2966*
Fifth Third Bank
(800) 375-1745 Option 3
First Merit Bank
(888) 728-9931
Flagstar Bank
(800) 968-7700, ext. 9780
Fremont Investment & Loan
(866) 484-0291
GMAC Mortgage
(800) 850-4622
GreenPoint Mortgage Funding
(800) 784-5566, ext. 5383*
Green Tree
(877) 816-9125
Homecomings Financial
(800) 850-4622*
HomeEq Mortgage Servicing
(866) 822-1471
Household Finance (A HSBC Co.)
(800) 333-5848
Household Mortgage
(800) 333-4489
Household Mortgage
(800) 365-6730
HSBC Mortgage Corp.
(888) 648-3124
Huntington National Bank
(800) 323-4695
Indymac Bank
(877) 736-5556
Irwin Mortgage
(888) 218-1988
James B. Nutter & Company
(800) 315-7334
Key Bank
(800) 422-2442
LaSalle National Bank
(800) 783-8900
Litton Loan Servicing
(800) 999-8501
Midland Mortgage
(800) 552-3000
Mortgage Lenders Network
(800) 691-0129
Mortgage Electronic Registration Systems
(888) 679-6377
National City
(800) 367-9305, Ext. 53221
Nationwide Advantage Mortgage Company
(800) 356-3442, ext. 6002
NationStar Mortgage
(888) 850-9398
New Century Financial (Now Carrington Mortgage Services)
(800) 790-9502
NovaStar Mortgage Loan Resolution Department
(888) 743-0774 Non-English: (888) 743-0774, ext. 4523
Ocwen Federal Bank
(800) 746-2936
Option One
(866) 711-1962
PHH Mortgage (Formerly Cendant)
(800) 330-0423
ResMae Mortgage Corp.
(877) 473-7623, ext. 5944
Saxon
(800) 665-7367
Select Portfolio Servicing
(888) 818-6032
SkyBank
(800) 290-3359
Sun Trust Mortgage
(800) 634-7928
Third Federal Savings
(888) 844-7333
US Bank
(800) 365-7900
Wachovia Bank of Delaware
(866) 642-8608
Washington Mutual
(866) 926-8937
Waterfirld Mortgage
(800) 957-7245
Wells Fargo
(800) 678-7986
Wendover Financial Services Corporation
(800) 934-1081
Wilshire Credit Corporation
(888) 502-0100
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